Training, coaching and roleplaying

Since the late 1990s Nicola has notably been applying her skills to the business world as a roleplayer, facilitator and coach. She now has her own training consultancy, Xperient , with colleague Ian Sanders. She works extensively at executive level in the private and public sectors, designing and delivering creative and effective training. Her work has included assessment and development centres for three City Law Firms in London as well as Diversity and Inclusion training, Management Training programmes for Hiscox Insurance and HSBC’s Global Relationship Manager training, professionalism workshops for the dental team and chairing skills training for regulatory bodies. For Xperient, Nicola has recruited a team of associate roleplayers across the UK, USA and Europe. She also works for US based company Performance of a Lifetime as an actor-facilitator and provides pro-bono training to various charities to help fund-raisers with their presentation skills.


Xperient Business Training

Regulatory work:

Since 2000 another element was added to Nicola’s experience. She became a Lay Member of various professional standards panels: starting with the Disciplinary Committee of the Chartered Institute of Management Accountants (CIMA); then adding the Investigations Committee of the Taxation Disciplinary Scheme (CIOT and ATTA); the Appeals Panel of the Construction Industry Council (CIC) and, most notably, ten years as a Chair and Lay Member of the Fitness to Practice Panel of the General Dental Council (GDC).


© 2017 Nicola Burnett Smith